"I wanted to take a moment and let you know how pleased I am with your service. I appreciate the time you took to listen to my needs and then responding in a professional manner. It would have been easy to try and sell me on something I didn’t want or even need. I haven’t been able to thoroughly enjoy the sound system in the house since we moved in. Until today, it’s pretty much sat idle. We both agree that the technology I bought into is outdated, but since the equipment still works well enough, your suggestion to add an “Airport Express” box was a real game changer. My wife and I were jamming to some tunes in the kitchen by streaming Pandora through our phones, as you suggested. I will make improvements to the system over time as needed, and when I do, you’ll be the company I call. Thanks again! Our experience with your company lived up to the billing!"